FAQ
- What currency are the prices set as?
All prices are in USD.
- I just placed an order, when will it ship?
Please allow 24-48 hours production time for your order to ship out, average shipping times are 3-7 business days excluding holidays.
Tracking numbers will be updated the day your order has been shipped. If you don't have a tracking number after 3 business days please email us at support@alliedbsupply.com
- Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
- I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at support@alliedbsupply.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
- How long does shipping take?
The average shipping time is 3-7 business days.
- I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to support@alliedbsupply.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.